84% of organizations rely on manual IGA processes, rendering them vulnerable, inefficient, and struggling to keep pace with growing compliance requirements
BOSTON, MA — January 16, 2025 — Zilla Security, the leader in modern identity governance and administration (Modern IGA), has released its 2025 State of IGA Report, highlighting critical gaps and opportunities in identity governance across industries. Based on insights from 300 identity management leaders, the report reveals the extent to which organizations continue to struggle with manual processes, integration challenges, and compliance pressures—despite the long-standing availability of IGA solutions.
Key Findings Include:
- Manual efforts persist: 84% of organizations rely primarily on manual processes for user access reviews and provisioning, with fewer than 6% achieving full automation.
- Integration challenges hinder automation: 83% of respondents cite integration difficulties with legacy IGA systems as the top barrier to automation, leaving permissions unmanaged and increasing identity risks.
- Compliance drives complexity: 91% report a growing scope of user access reviews, driven by stringent regulatory demands. More than half manage five or more compliance frameworks, amplifying resource strain.
- Excessive permissions amplify risk: Over 52% of organizations reported that more than 11% of user entitlements reviewed during audits were unnecessary, orphaned, or excessive—creating significant cybersecurity threats.
“Identity governance is no longer just an operational necessity—it’s a strategic imperative,” said Deepak Taneja, CEO and co-founder of Zilla Security. “These research findings highlight the urgent need for organizations to adopt modern, automated solutions to stay ahead of security risks and compliance demands while improving operational efficiency.”
Regional and industry insights
The report reveals regional differences in automation adoption: 32% of UK organizations report mostly or fully automated IGA processes, compared to just 13% in the US. Highly regulated industries, such as healthcare and financial services, face disproportionate challenges, with healthcare organizations 56% more likely to struggle with access reviews due to reliance on manual processes.
Modern IGA: the path forward
The report underscores the inefficiency of legacy IGA systems in addressing modern day requirements. With 90% of organizations unable to accurately define and maintain roles for effective access provisioning, many remain stuck in a cycle of high effort and low return.
See the complete 2025 State of IGA Report, including actionable insights and recommendations.
About Zilla Security
Zilla Security is the leading provider of modern identity governance and administration (IGA), providing a SaaS platform that automates the processes of identity compliance, provisioning, and security. Zilla stands out for its speed to value, offering the most complete set of application integrations capabilities for both commonly used and custom applications. Zilla AI Profiles™ eliminates the tedious, nearly impossible process of creating and maintaining rules that define roles or groups. Through its automations, Zilla clients are able to deploy 5X faster, complete access reviews with 80% less effort, and enable faster provisioning with 60% fewer ITSM tickets. Zilla provides breakthrough IGA to over 100 customers. To learn more, visit stg-zillasecurity-staging.kinsta.cloud.
Media Contacts
Tracey-Ann Mee / Sylvie Picard
Waters Agency
ZillaPR@watersagency.com